What defines the 'Integrated' project management maturity level?

The 'Integrated' project management maturity level is characterized by the use of metrics to collect performance data. This indicates that organizations at this maturity level move beyond just basic project management practices and start to implement systematic approaches to assess their project performance. The ability to utilize metrics signifies that the organization is not only focused on completing projects but is also committed to measuring and improving project outcomes. This focus on data allows for better decision-making, enhances project efficiency, and facilitates continuous improvement.

At the 'Integrated' level, organizations typically have established a framework for project management that includes best practices and standardized metrics. This integrated approach means that performance data is consistently gathered and analyzed, leading to more informed project planning and execution.

Other characteristics considered in the context of lower maturity levels, such as inconsistent management support, sporadic documentation, and the absence of defined processes, reflect a more chaotic and unstructured approach to project management. In contrast, the integrated maturity level represents a more advanced and cohesive integration of practices, emphasizing the importance of data in driving performance and strategic alignment.