What is a key characteristic of the "Managed" maturity level?

The "Managed" maturity level is characterized by formal documentation and consistent support for processes and practices within an organization. At this level, organizations have moved beyond an ad hoc or chaotic approach and have implemented structured processes that are documented and adhered to over time. This formalization allows for better tracking of data and results, helps ensure compliance with standards, and facilitates accountability among team members.

By establishing a consistent approach, organizations can provide adequate support for their HR technology and analytics efforts, fostering an environment where improvements can be systematically introduced and measured. This maturity level represents a significant step towards ensuring that HR practices are not only systematic but also aligned with the overall strategic objectives of the organization, helping to leverage technology effectively for better decision-making and operational efficiency.